At NAK Hair, we believe in constantly evolving, and listening to our valued customers, that’s why we’ve taken everything they love about our brand and made it even better.  Our new identity is sleek, creative, fun and designed to stand out. We’ve refined our Signature formulas with even more hair-loving ingredients to bring you the best results possible.  

While our look has changed, the heart of NAK Hair remains the same. We’re still the Australian born and salon trusted brand you know and loved since 2003, delivering professional, salon-quality results with every product.

Supercharged Formula: 
The same vegan complex formula you love is now even better with Signature Peptides & Ectoin Barrier Booster. Ectoin is renowned for its protective and moisturising abilities, aiming to fortify and hydrate hair strands effectively. Our Signature Peptides are ground-breaking ingredients, set to deliver effective scalp care and hair repair, ensuring healthier-looking hair and scalp.  

Exciting New Products to Add to Your Routine:

• Blow Out Smooth Mist 
• Styling Polish 

Packaging Glow-Up:

• Bold colours make finding your favourites easy. Categories like Styling, Shampoo & Conditioner are now grouped in chic colours that look stunning on your bathroom shelf.  
• Improved squeezability.
• Increased font size for better visibility - now easy to read, even in the shower!
• Shampoo & Conditioner lid differentiation.

Yes, the following products will no longer be part of the range: 

• Amped Up Styling Gel 150ml 
• Platinum Blonde Anti-Yellow Treatment 150ml 
• Options Sculpting Lotion 150ml 
• Sheer Styling Glaze 150ml 
• Dry Zone Spray 
• Matte Wax 140g 
• Dry Texture Spray 50ml 
• Fixation Finishing Spray 50ml 

We understand some customers will miss these products, if you would like some recommendations for new products to try, please reach out to us at support@nakhair.com.au and tell us your hair goals - we'd be happy to help!

No, we’ve kept the signature NAK Hair fragrances that customers know and love.

Yes! While some formulas remain the same in aerosols, others have been refined with advanced technology to deliver improved results for hair health, manageability, and styling.

Yes, all NAK Hair Signature products remain 100% vegan and cruelty-free.

Yes, we are proudly Australian made and have been since 2003, true to our roots.

The new bottles are made from HDPE, which is fully recyclable. We moved away from PCR to reduce damage during transit and to improve bottle squeezability and consistency.

NAK Hair Australia is proud to partner with One Tree Planted, supporting global reforestation efforts. Each sale contributes to planting trees, helping restore forests, protect biodiversity, and reduce our environmental footprint.

Yes! Exciting things are on the way. We’re taking extra time to perfect our aerosols and will be launching them as part of an exciting styling campaign later this year. Watch this space!

The new range is available now in Australia & New Zealand. It's coming to the United Kingdom, Europe & the USA in September.

Enjoy Free Standard Shipping on orders over $70 and Free Express Shipping on orders over $90.

For orders under these amounts, Standard Shipping is $9.95 (3–9 business days), and Express Shipping is $14.95 (1–4 business days).

Orders placed before 12pm AEST on business days are dispatched the same day. Orders placed after 12pm will shipped the next business day.

You’ll receive a tracking number via email once your order ships.

Item's shipped via AusPost can be tracked online here. You can also track your delivery via the AusPost app or by logging into your AusPost online account.

Orders containing dangerous goods, such as aerosols, are shipped via Direct Freight Express. These orders can be tracked via the Direct Freight Express website here.

You can also track your delivery anytime through your Account Dashboard → Orders → Track Order.

Once your order leaves us, it’s in the hands of our delivery partners. Delays can sometimes happen, but don’t stress - just keep an eye on your tracking link for updates. If your order is taking longer than the expected time, please contact us at support@nakhair.com.au.

Orders that Don't Contain Aerosols:

Orders get packed & shipped very quickly so we’re unable to update the delivery address, however AusPost have a handy feature that allows you to re-direct parcels while they’re in transit. You can do it from the AusPost app, or by logging into your AusPost account online.

You can request a redirection anytime from when your parcel leaves the sender right up until the day of delivery. Once your parcel is on board a vehicle for delivery, you won’t be able to request a redirection.

Here are some links to assist you with redirecting your parcel

• For more information on how to redirect a parcel with AusPost, click here.

• To log into an existing AusPost account, click here.

• Don’t have an AusPost account? No problem, click here to create one.

Orders Containing Aerosols:

Orders containing aerosols are shipped via Direct Freight Express. If your parcel is being shipped via Direct Freight Express please email your redirection request to support@nakhair.com.au and we will do our best to liaise with the courier to redirect your parcel.

We offer 30-day returns for:

Products that are unused, unopened, and in original packaging.

Incorrect, damaged, faulty, or missing items.

Simply contact support@nakhair.com.au with your order number and details, and we’ll guide you through it.

Yes, as long as it’s unused, unopened, in original packaging, and within 30 days of receiving your order.

P.S. If your order came with a free gift, you’ll need to return that too.

Reach out to our team at support@nakhair.com.au to get your return started.

Please note: Shipping costs for returns are the responsibility of the customer and are non-refundable and we recommend using a trackable service. For hygiene reasons, we do not accept returns or exchanges for accessories.

Subscriptions is available on all Shampoos, Conditioners, and Treatments! Create your perfect delivery schedule and choose the products you want to enjoy again and again, all based on your routine. We’ll handle the rest and get everything delivered straight to you.

Here’s what’s in it for you:
• 20% off your first order
• 10% off every recurring order
• Skip, change, or cancel anytime!

Need a hand? Our Customer Support Team is here for you!

📧 Email us at support@nakhair.com.au or

💬 Message us on LiveChat — we’re ready to help!

Yes many of our products are suitable for daily use. Please read each product's How To Apply section to understand their usage recommendations.

All NAK Hair products are formulated without parabens and SLS/SLES, except for the NAK Care product range.

Our formulations contain nothing that should be harmful during pregnancy or breast-feeding. We suggest that you consult with your doctor on what products to use during pregnancy.

All our NAK Signature and ORI Lab bottles are made from HDPE plastic which can be recycled in your recycling bin.

Please remove the cap from each product as these are not recyclable. 

Learn more about our sustainability practices here.

All NAK Hair products are produced following a rigorous stability and testing protocol.

To ensure you get the most out of your product, we recommend using your products within 2-3 years unopened or 12 months after opening. 

A majority of our retail products are formulated with vegan ingredients.

The vast majority of NAK Hair products are formulated without gluten. However, both wheat and oat proteins are used in some products. Please refer to each product ingredient list to find gluten-free options.

Yes, our ORI Lab Calm Cleanse and Condition are formulated without fragrance.

Some essential oils are used in our products, selected for their anti-bacterial soothing, healing and calming properties, most beneficial for the hair and skin. Please check the product listing ingredients list to see if they contain any essential oils.

Our ORI Lab collection features both Organic and Certified Organic ingredients. Our hand-picked organic ingredients are farmed, harvested and processed, without exposure to unwanted substances, such as genetically modified ingredients, antibiotics, hormones or pesticides.

Straight, curly, dry, damaged, blonde… you name it! We’ve got products suited for all hair types.

Our NAK Signature Blonde Collection and ORI Lab Blonde Collection is perfect for caring
and strengthening natural or pre-lightened blonde hair.

Our NAK Signature Nourish Collection and ORI Lab Restore Collection are perfect for nurturing and protecting colour-treated and fragile hair. For fragile, chemically treated or very damaged hair we recommend the NAK Hair Signature Structure Complex Collection for its rescue and repair benefits.

Our NAK Signature Hydrate Shampoo and Conditioner is perfect to hydrate, smooth and
restore moisture balance.

Our ORI Lab Curl Cleanse, Condition and Crème has been specially designed to hydrate and
enhance natural curls.

Our ORI Lab Plump Cleanse and Condition is perfect for strengthening and refreshing fine strands.

Our NAK Scalp to Hair collection is specially designed to strengthen hair from root to tip and encourage healthier hair production.

We’re always on the lookout for new salons and stockists interested in supplying their customers with quality, Australian owned products.

To become a stockist, contact us here.

Many salons and retailers stock our NAK Hair brands throughout Australia, New Zealand and internationally.

Find your nearest stockist here.